Capi is building the financial infrastructure for emerging markets trade.
Backed by $18M+ from top-tier investors like Creandum, Y Combinator, General Catalyst, and angels from Revolut, Checkout, Stripe, and Remitly, we’re building the financial infrastructure that emerging markets deserve.
Our mission is to grow GDP in emerging markets by making the global financial system fairer and more accessible. We’re tackling global trade, making it easier for importers to pay their international suppliers. Our platform enables businesses to expand rapidly, create jobs, and be engines of prosperity for their countries.
Our team is made up of approx 100 people across 10 countries; we are a group of a highly-ambitious, get-it-done people, who like to work hard on something that has a tangible impact in the world. And we’re looking for more people to join our team!
Take a look through Capi’s mission & values.
Role Overview
You'll join Capi's first-line FinCrime Operations team, reporting to the FinCrime Manager. Day to day, that means supporting onboarding reviews (KYB), transaction monitoring case handling, and invoice approval checks — helping keep our queues moving to SLA while building toward more ownership over time.
This is a hands-on entry point into fincrime/compliance operations — ideal for someone early in their career who wants to build a strong foundation in KYB, transaction monitoring, and financial crime operations at a fast-growing cross-border payments business.
Customer Onboarding & KYB
Support KYC/KYB reviews for new business onboarding, preparing clear recommendations for senior team members
Help process Requests for Information (RFIs) and follow up with clients/Sales to keep cases moving
Flag high-risk or ambiguous cases (complex ownership structures, PEPs, high-risk jurisdictions) to senior team members for escalation
Help maintain onboarding documentation and data accuracy across our internal ops platform, KYB vendor tooling, and Notion
Spot repetitive or manual steps in the KYB review process (e.g. document checks, RFI follow-ups) and work with senior team members to design and roll out AI-assisted ways to handle them
Transaction Monitoring
Review flagged transactions and screening alerts against defined SLAs
Follow up with customers and internal teams to gather the information needed to clear cases
Document case decisions clearly and escalate unusual patterns or potential typologies to senior team members
Identify recurring patterns in alert triage or case documentation that AI could speed up, and partner with senior team members to test and implement those improvements
Invoice Approval
Review submitted invoices against Capi's invoice approval guidelines
Flag inconsistencies or higher-risk invoices for senior review
Help keep the invoice approval queue moving to SLA
Flag rules-based or repetitive checks in the invoice review process that AI could take on, and partner with senior team members to implement
What We're Looking For:
Experience
1–3 years' experience in compliance, KYB/onboarding, transaction monitoring, or a related ops role (fintech, payments, or banking background a plus)
Exposure to African markets is a strong advantage
Skills
Sharp attention to detail — you catch things others miss
Clear communicator, written and verbal
Comfortable using data and tools to make decisions, not just gut feel
A natural AI user — you default to finding smarter, faster ways to work
Fluent in French and English
Why Capi?
Real impact: you'll touch onboarding, monitoring, and invoice approval across every corridor we operate
Grow fast: hands-on coaching from the FinCrime Manager and wider Ops team, with a clear path to more ownership as you develop
FinCrime ops as an enabler: we believe getting this right should accelerate the business, not slow it down
International team: ambitious, data-driven, and values people who speak up
Capi is an equal opportunity employer and welcomes candidates from diverse backgrounds. We’re all about building a diverse, inclusive team at Capi. Whoever you are, we’d love to hear from you. If there’s anything you need to make the interview process easier—whether it’s accessibility support, a different format, or just a heads-up about what to expect—just let us know, we’re happy to help.
We've won some cool awards recently too! Check them out: