Head of People at Vapi

Vapi (/ˈVɑːpi/):

Voice AI that resolves, not transfers
Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
Trusted by 1 million developers building the future of voice agents
Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
Try talking to Vapi now!

Vapi (/ˈVɑːpi/):

Voice AI that resolves, not transfers
Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life
Trusted by 1 million developers building the future of voice agents
Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised
Try talking to Vapi now!

We're scaling fast, and how we develop, reward, and support our people needs to keep pace with the business
We're ready for a dedicated People leader, reporting to the CEO, to own everything post-hire: performance, comp, culture, L&D, and HR operations (Talent Acquisition is a separate function you'll partner with)
Most of this doesn't exist yet. You'll build it from scratch, not inherit it

30 Day:
- Meet leadership, managers, and employees across the company; audit current programs, systems, and compliance; establish your operating rhythm with the CEO and Head of Talent
60 Day:
- Deliver a diagnosis of the People function and a prioritized 12-month roadmap; ship quick wins on the most urgent gaps; stand up baseline people metrics the exec team can rely on
90 Day:
- Launch the first major program from your roadmap (performance cycle or comp bands); put manager development in motion; operate as a trusted thought partner to the leadership team

8+ years in People/HR, including leading the function at a high-growth tech company
A builder: you've created performance, comp, and culture programs from scratch, not just run inherited ones
Strong judgment on hard calls: employee relations, managing out, restructures. Direct, kind, and decisive
Data-driven: you build and defend people metrics with an executive team
Low ego, high ownership: comfortable being hands-on while building the team underneath you

Build something worthy of love
- Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.
Commit and follow through
- We finish what we start and build trust by being people others can count on.
Why not today?
- We value urgency and momentum. The fastest path to customer value usually wins.
Seek raw input
- We go directly to customers, data, and teammates instead of relying on summaries or assumptions.
It’s our problem
- We operate as one team. We share credit, own mistakes together, and support each other when things get hard.
Be direct and kind
- We give feedback clearly, respectfully, and without delay.