Who we are:
Glydways is reimagining what public transit can be. We believe that mobility is the gateway to opportunity—connecting people to housing, education, employment, commerce, and care. By making transportation more accessible, affordable, and sustainable, we empower communities to thrive and unlock economic and social prosperity.
Our mission is to revolutionize transit with a solution that delivers high capacity, exceptional user experiences, unmatched affordability, and minimal environmental impact.
The Glydways system is a groundbreaking network of carbon-neutral, interconnected transit pathways powered by standardized autonomous vehicles on dedicated roadways. Operating 24/7 with on-demand access, it offers personalized and efficient mobility—without the burden of heavy upfront infrastructure costs or ongoing taxpayer subsidies.
With Glydways, we’re building more than a transportation system; we’re creating a future where everyone, everywhere, has the freedom to move.
About the position
The Lead Technician will support the build, maintenance, troubleshooting, and operation of vehicle and hardware test platforms. In addition to hands-on technical responsibilities, this role will serve as a primary technical resource for the technician team, coordinating day-to-day work, establishing priorities, maintaining quality standards, and helping drive issues to resolution.
The Lead Technician will work closely with engineering and other cross-functional teams to translate engineering requirements into technician-level execution, identify blockers, coordinate resources, and ensure work is completed safely, accurately, and efficiently.
This is an in-person position in Atlanta, GA and will start as a one year contract. The role will start with an in-person 4-6 week training in Richmond, CA
Responsibilities
- Lead the day-to-day technical activities of technicians supporting test platforms, vehicles, lab equipment, and associated hardware
- Coordinate technician workloads, establish priorities, assign work, and track tasks through completion
- Provide hands-on technical guidance, troubleshooting support, and mentorship to technicians
- Serve as a primary point of contact between technicians and engineering teams for technical execution and issue escalation
- Support and maintain configuration control of various configurations and generations of test platforms
- Use lab tools such as soldering irons, oscilloscopes, multimeters, and other diagnostic equipment
- Integrate network and vehicle system components into server racks
- Assemble custom hardware to enable Hardware-in-the-Loop (HIL) testing
- Diagnose, troubleshoot, and repair test hardware and equipment
- Lead troubleshooting efforts for complex or recurring hardware, electrical, networking, and system-level issues
- Build cable harnesses based on schematics and drawings
- Review harness builds, installations, repairs, and modifications to ensure they meet engineering requirements and quality standards
- Occasionally move computer equipment weighing up to 50 pounds with assistance
- Collaborate with engineering teams to resolve complex hardware and software issues
- Coordinate with engineering teams to plan hardware changes, test-platform updates, retrofits, and system upgrades
- Assist with engineering/marketing demos, including system preparation, transport, setup, and technical support
- Lead technician-side preparation and readiness for engineering tests, demonstrations, and other critical events
- Create and manage tickets in various ticketing systems to track issues, incidents, hardware changes, and performed work
- Ensure technician work is properly documented, including repairs, modifications, configuration changes, troubleshooting results, and parts usage
- Coordinate with cross-functional teams for parts receiving, installations, upgrades, and decommissioning efforts
- Identify tooling, parts, equipment, documentation, and process gaps that could impact technician productivity or system readiness
- Develop and improve technician procedures, troubleshooting guides, work instructions, and best practices
- Promote safe work practices and ensure technicians follow applicable shop, electrical, HV, and equipment safety procedures
- Provide feedback on technician performance, training needs, workload, and opportunities for process improvement
Requirements
- Demonstrated ability to lead, coordinate, and provide technical direction to other technicians
- Ability to review completed work for quality, accuracy, and adherence to drawings, procedures, and engineering requirements
- Ability to prioritize work, assign tasks, and drive technical issues through resolution
- Strong communication skills with the ability to interface effectively with engineering and cross-functional teams
- Proficiency with general shop, automotive, and diagnostic tools (e.g., multimeter, oscilloscope, soldering iron)
- Experience building, troubleshooting, and diagnosing computers, PCBs, and related systems
- Strong organizational and documentation skills
- Ability to crouch, bend, or work in low-clearance areas for wiring tasks
- Experience building cable harnesses and managing cable routing
- Working knowledge of computer and networking hardware
- Familiarity with automotive mechanical and electrical systems (OEM or equivalent)
- Ability to independently diagnose complex electrical, mechanical, computer, and network-related issues
- Ability to interpret electrical schematics, wiring diagrams, technical drawings, and engineering documentation
- Ability to lift and carry 25–50 lb boxes
- Occasional work travel may be required (Up to 30%)
Nice-to-haves
- Previous experience in a Lead Technician, Senior Technician, Shop Lead, or similar technical leadership role
- Experience with Google Workspace, Fleetio, JIRA, Confluence, or similar programs
- Knowledge of network equipment setup and diagnosis
- Experience running scripts and working with Linux-based systems
- Experience working on fully electric vehicle systems and high-voltage (HV) systems; formal HV training/certification preferred
- Experience driving trucks and trailers
- Experience supporting prototype, development, test, or engineering vehicle environments
- Experience coordinating shop/lab activities, parts, tooling, equipment, and technician workloads
- B.S. in an Engineering field (bonus qualification)
Glydways provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.