Senior Manager, Financial Operations

Senior Manager, Financial Operations (Accounts Payable & Receivable) — APAC

Financial Operations | APAC

The Opportunity

As Flexport expands its Financial Operations footprint across APAC, we are looking for a Senior Manager, Accounts Payable & Receivable, to lead both the AP and AR/collections functions for the region through this growth. This role blends operational excellence, credit risk and working capital management, and AI-enabled transformation: the ideal candidate combines deep AP/AR domain expertise with the ability to identify, build, and deploy practical automation and agentic AI solutions that materially improve efficiency, accuracy, and scalability. This is a hands-on leadership role that blends people management, cross-functional strategy, and technical fluency in AI-driven process design.

You Will

• Lead end-to-end Accounts Payable and Accounts Receivable/collections operations across APAC, driving strategic initiatives from problem definition through execution, stakeholder alignment, measurement, and adoption.
• Identify, prioritize, and deploy AI-enabled automation and agent-based workflows across both functions to improve accuracy, operating efficiency, customer experience, and scalability, while overseeing day-to-day collections activity, DSO performance, and payment operations across the region.
• Build, coach, and develop high-performing AP and AR teams across a multi-country APAC footprint, fostering a performance-driven, collaborative culture and providing hands-on guidance on complex or escalated accounts.
• Assess credit risk for new and existing clients across APAC markets and partner with executives, senior management, and cross-functional stakeholders (Credit, Legal, Sales, Account Management, Procurement, Finance Systems) to gather requirements and align on critical business decisions.
• Own the accuracy, timeliness, and compliance of AP and AR reporting across APAC — including month-end close, aging and exposure tracking, and internal trackers — and lead regular reviews with senior leaders on open receivables, past-due accounts, and exposure.
• Establish and maintain internal controls and compliance frameworks across all APAC markets, including country-specific tax, invoicing, and statutory requirements as operations scale into new countries.
• Analyze and report on the impact of launched initiatives, recommending continuous improvements with a focus on revenue growth, working capital optimization, risk mitigation, process quality, and execution speed.

Qualifications

• 7+ years of experience leading Accounts Payable and/or Accounts Receivable, Collections, or Credit Risk operations in complex, global organizations, with a proven track record of managing and developing teams and driving performance; Bachelor's degree in Accounting, Finance, Business, Economics, or related field preferred, or equivalent professional experience.
• Hands-on experience with AP/AR systems, ERP platforms, and process automation initiatives (e.g., NetSuite, Stripe, Tesorio, Trovata, or similar), including exposure to AI/automation tooling such as agent-based workflows.
• Demonstrated expertise in credit risk assessment, financial statement analysis, and collections best practices, alongside strong knowledge of accounting standards, internal controls, and compliance frameworks.
• Exposure to cross-functional projects, including finance transformation, system implementations, or operational efficiency programs.
• Strong working knowledge of multiple APAC country tax requirements, invoicing laws, and local accounting/collections practices, with the ability to apply this knowledge as the team expands AP and AR operations across APAC.
• Excellent analytical, organizational, and communication skills, with the ability to influence outcomes at all levels of the organization and make data-driven decisions in a fast-paced, dynamic environment.

Join Us

Be part of a mission-driven organization shaping the future of global trade. As a key leader on our Financial Operations team, you will tackle exciting challenges, drive measurable impact, and contribute to our continued growth and success.